Archive for November, 2007

Social Responsibility Of Cellphone Users Heating Up

Thursday, November 8th, 2007

As the use of cellphones has pervaded every space on civilized Earth, those who do not wish to be subjected to the constant one sided chatter are heralding the wider use of cellphone jammers.

The cellphone jammer is not new, The jamming technology works by sending out a radio signal sufficiently powerful to override phones communication with cell towers. The range varies from several feet to several yards, and the devices cost from $50 to several hundred dollars. Larger models can be left on permanently to create a no-call zone. Exporters of jammers say demand is rising, with hundreds a month bound for the United States. The buyers include owners of cafes and hair salons, hoteliers, public speakers, theater operators, bus drivers and, increasingly, commuters on public transportation.

The popularity of this device has raised scrutiny from federal regulators and concern from the cellphone industry.

And it all stems from the lack of social responsiblity of users. But this ‘its all about me’ attitude is not restricted to the use of technology. Skyrocketing health costs, increasing road rage, neigbor-stress, all stem from individuals forcing their world, without responsibility for the impact, at the expense of others.

The unfortunate this is that jammers punish not only the offender, but also more discreet chatterers and emergency related workers.

In this case, both parties could he held as self focused; each believing their rights are above those around him/her.

I guess it comes down to what constitutes a reasonable expectation. One could not reasonably expect to receive a cellphone call in a restaurant, cinema or theater. On a commuter transport and othe close proximity public places, maybe calls could be restricted to receiving one minute voice clips, prompting a text message response.

Currently, using the jammers is illegal in the United States. The radio frequencies used by cellphone carriers are protected; the Federal Communication Commission can fine jammers up to $11,000 for a first offense.
Esmart

Vodafone Pacifics New Billing System Goes Live

Wednesday, November 7th, 2007

Vodafone Australia have flicked the switch on its new billing system, which will cojointly support Australia, New Zelaand and Fiji operations. NZ went live on the system in May 2007.

The move claims to prove benefifical to customer service staff and speed products to market.

Technology Vendors

  • HP ServersĀ - 13 HP SuperDome farms, three of which are hosted in New Zealand.
  • Portal Software [USA] – billing software**
  • Siebel – customer relationship management [CRM]**
  • MetaSolv – provisioning
  • IBM’s WebSphere – integration layer
  • IBM – integration partner

**During the implementation term, Oracle acquired Siebel and Portal. According to Vodafone Australia chief technology officer Andy Reeves, this improved rather than complicated operations by reducing the number of vendors from four to one. “It’s a lot easier for us that way….The way Oracle plans it too, this solution falls into a nice, integrated roadmap.”

Project Timelines

  • Migrating data from the carrier’s old Amdocs system took about 10 days
  • Data cleaning to prepare for new data formats and tables took en about a year.

Business Benefits

The new billing system is expected to help the carrier to bring products to market faster, the solution is “highly configurable”, meaning the end of a long product development cycle on Amdocs.

Being on a common system with NZ and Fiji will also allow products to be quickly rolled out from one country to the next.